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Credit Operations/Senior Regional Manager 3 views

* Duties and Responsibilities – 1. Responsible for overall activation of Merchants on BFL switch 2. Own the cost sheet for Payment operations & service 3. Manage + drive service SLAs with all partners & continue to access new partners that may benefit business 4. Own controllership of Terminal application specs, versions, dealer status etc 5. Address Field level issues pertaining to POS machines & ensure timely Terminal Application Roll-outs 6. Managing the REMI call centre setup & ensure the same runs at optimum efficiency (with proper reforecasting & driving down queries) including Reopen %, TAT% etc 7. Act as project driver for ad hoc projects & proactively conceptualize new process improvement opportunities and champion the same with seamless delivery. 8. Own the Cards reconciliations by working with business, Risk, operations and IT for creating the recon structures. 9. Manage Inventory reconciliation and ensure proper control over monthly / quarterly costing. 10. Responsible for delivering new enhancements / projects by providing best practises, demonstrating rigour & supporting until smooth go live of new identified opportunities. (as a Centre of excellence for Payment Operations) 11. Handling both On-roll and Off-roll employees , * Graduate with a (MBA/PGD) with 7-10 years experience in payments or merchant management profiles In depth knowledge of Payment flow of transactions and fair knowledge on Servicing Contact center Brief knowledge would be an addon of loan operations

Job Profile 

Industry :         Banking / Financial Services

Salary  :         Not Disclosed

Experience  :         7to10Yrs

Email :

Mobile  No :

Location  :          Pune

Key Skills :          budgeting, sales, management, marketing, usinessdevelopment

Bajaj Finserv Lending Ltd  Company Profile

Bajaj Finserv Lending Ltd
Bajaj Finserv is the financial arm of the Bajaj group. We believe in a simple philosophy to never settle for good and go for great. This reflects in our extensive product portfolio that spans across 3 broad categories- lending, insurance and wealth advisory. With 24 products spread across 12 product lines, were one of the fastest growing and most diversified NBFCs in India. With presence in more than 150 cities and in over 14000 retail outlets, our footprint spans the length and breadth of India.

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